• Drivers and outcomes of consumer engagement: Insights from mobile money usage in Ghana 

      Glavee-Geo, Richard; Shaikh, Aijaz A.; Karjaluoto, Heikki; Hinson, Robert (Peer reviewed; Journal article, 2019)
      Purpose – The purpose of this study is to examine the drivers of consumer engagement and its consequences via the experiences of mobile money services’ users in Ghana, and to discuss its implications for the society, ...
    • Mobile money as a driver of digital financial inclusion 

      Shaikh, Aijaz A.; Glavee-Geo, Richard; Karjaluoto, Heikki; Hinson, Robert (Peer reviewed; Journal article, 2023)
      Meeting the mobile money needs of the less privileged in developing and emerging markets opens up enormous possibilities for banks and newly emerged financial-technology firms. Many consider mobile money services a separate ...